Microsoft Dynamics 365

Bring your people, data, and processes together with Microsoft Dynamics 365 – Intelligent cloud solutions that can unify CRM and ERP capabilities to optimize your business end to end


1

Engage customers

Build personalized experiences across all customer touchpoints—from consideration to purchase.

2

Empower employees

Give your employees familiar tools and actionable insights so they can do their best work.

3

Optimize operations

Anticipate and manage business needs with more intelligent processes and predictive guidance.

4

Transform products

Innovate new business models, automate processes, and shift from being reactive to proactive.



 

Drive your digital transformation with Dynamics 365


 

TALK WITH US ABOUT MICROSOFT DYNAMICS 365

 

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Customer Service

Drive efficiency by helping customers help themselves with Microsoft Dynamic 365 for CRM. Make it easy for your customers to engage support, find answers on their own, and access online communities that connect with peers and subject-matter experts.


Offer access to customer service anytime, anywhere.

Use a unified platform for consistency and visibility across channels.

Deliver real-time service that’s optimized for any mobile operating system and device.

Manage cases faster and provide differentiated levels of support.
 
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    “North Dakota Department of Commerce has worked with Summit Group Software for over 8 years.  Their staff has been eager to learn our business needs and help us succeed on reaching our goals.  The level of customer service that is provided by Summit Group Software is top notch.  Each support case or problem is addressed in a timely manner and knowing that we have the working relationship built between Summit Group and Dept of Commerce, is a huge benefit in my daily workload.  The level of customer service and the trust that has been built between us, keeps us coming back to Summit Group Software.”
    Tricia Miller
    North Dakota Department of Commerce
 

Talk to us about how we can bring the power
of digital innovation to your business.

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