xRM

Accelerate the creation of line-of-business (LOB) applications using Microsoft Dynamics CRM as a flexible development platform

Align IT expenditures with business objectives and deliver fully featured complex line-of-business (LOB) applications with a platform that combines prebuilt configurable functionality on a highly flexible service-oriented architecture. 

Faced with a difficult choice between packaged software and custom development, IT departments are often forced to compromise on capabilities, budget, and delivery time for LOB applications. xRM is designed to help organizations get the best of both worlds with a flexible platform that rapidly accelerates application delivery.

See how the U.S. Air Force uses the Microsoft Dynamics CRM platform. 

Because xRM works through and with familiar technologies like the Microsoft Office system, Microsoft Office SharePoint Microsoft Visual Studio quickly create and efficiently manage many LOB applications using a common and shared infrastructure, licenses, and resources.

DRIVE EFFICIENT AND EFFECTIVE IT

Streamline your IT operations through a common LOB application platform that allows you to better leverage and maximize your existing IT resources.

• One platform, many applications: department to quickly tailor unique applications to fit many business needs.

• Benefit from shared resources and infrastructure: capabilities in Microsoft Office, SharePoint, SQL Server, and .NET.

• Increase the efficiency of IT: testing, release management, change management, and administration.

DEVELOP THE RIGHT BUSINESS APPLICATIONS

With flexible application services, your LOB business applications can be quickly defined to fit a wide variety of business needs.

• Meet specialized business requirements: management capabilities, as well communication and collaboration tools out-of-the-box, enabling IT to deliver the right capabilities quickly.

• Speed end-user adoption: on Microsoft Office helps users get up to speed quickly and with minimal training.

• Improve business insight and visibility: real-time access to information help keep your people informed and up-to-date.

DELIVER RAPID INNOVATION AND AGILITY

Rapidly provide innovative business solutions focused on strategic objectives and quickly respond to the ever-changing needs of the business with confidence.

• Keep pace with business change: dynamic applications services and a highly flexible data architecture.

• Focus on strategic objectives: custom applications or trying to get packaged software to fit business needs, so you can focus on high-level goals.

• Empower the business through innovation and agility: the ability to make changes and rapidly provide new differentiated capabilities.

DEMONSTRATE BUSINESS SUCCESS

Establish IT as the enabler of business success by consistently delivering the capabilities that differentiate your organization in the competitive landscape.

• Increase business productivity: connecting disparate applications and helping provide business information across the organization.

• Drive personal productivity: familiar and unified tools such as Microsoft Office to do their job.

• Help enable better business decisions: giving them up-to-date views of business processes and performance across many different LOB applications.