Microsoft Dynamics CRM

Microsoft Dynamics CRM

Help increase sales, deliver superior customer service, and make informed business decisions. Accessible from Microsoft Outlook and the Web, Microsoft Dynamics CRM 2013 is easy to use, customize, and maintain, integrates with other business systems, and scales to grow with your business.

Marketing

Get a Customer Relationship Management (CRM) marketing solution that is flexible, familiar, and engineered to fit your business. Transform touch points into marketing opportunities and maximize the potential within your customer base. With easy to use and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity, and gain actionable insight into your marketing efforts.

  • Pinpoint your marketing efforts
  • Simplify and streamline campaign planning
  • Improve response management
  • Streamline lead tracking

Sales Force Automation

Microsoft Dynamics CRM will help you optimize your sales efforts and enhance pipeline management through the familiar and intelligent features. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates, and achieve real-time insight.

  • Improve sales planning and management
  • Automate your lead system
  • Manage opportunities effectively
  • Boost sales productivity

Customer Service

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible allowing you to get the right information at the right time. Users find easy to use functionality and an interface that let them work in a personal, natural way. This solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

  • Enhance customer service with insightful, actionable intelligence
  • Respond to cases quickly and precisely intelligent
  • Simplify contract management
  • Streamline scheduling with all resources required to perform a service