SummitCare

Repairs, routine upgrades, turnover, and any number of unplanned situations can destroy budget projections. But, the fact is, system-related issues occur and getting the right level of support – timely responses from highly skilled and qualified experts – can be the difference between business success and business disruption. As a Microsoft Gold Certified Partner, Summit Group Software is home to a team of in-house experts who can support the entire Microsoft Dynamics suite.

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MANAGEMENT

Assigned account manager & monthly account management meetings.

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SUPPORT

Unlimited remote technical support & service pack application

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TRAINING

Unlimited online training, user groups and customer conference attendance.

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TERMS

Preferred payment terms & discount rates for prepaid hours

 

With SummitCare from Summit Group Software, you can count on the help of a trained support team that knows your processes and configurations, enabling you to make the most of your solution and drive continuous business transformation and improvement. SummitCare is designed to help control the hidden costs of lost time and productivity due to technical problems and onboarding new staff at a fixed price and without blowing your budget. Additionally, SummitCare includes training benefits, upgrades, and various other benefits and discounts designed to drive your success with Microsoft Dynamics.

Pricing for SummitCare is based on covered products and the number of users.

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