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Insufficient Permissions on Contacts

Posted: Jul 27th, 2017

Recently, one of our projects underwent an update to their Dynamics 365 deployment and discovered certain users were unable to create, read or update contact records.  The custom security roles assigned to these users specifically had read only access to contacts and the users were previously able to view everything they needed regarding a contact.  We tried all the known “hacks” to get them back to where they needed to be – make them system administrator, copy the role they had to a new role and assign them to it, etc.  Nothing worked.  The strangest thing was that their dashboards that co

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