As Microsoft technology evolves their platforms specific features and functionality will be retired from service. Recently Microsoft notified several customers this past week about retiring the "Access Control Service" being depreciated:
Another exciting new features in Microsoft Dynamics CRM is the fact that we can finally change the theme of our environment to make it more personal. Some people don’t notice the little things like this, but for other users that are more visually-oriented, it is a pretty big deal. (See what I did there? Pretty?) Anyway, let’s get started - I'm using Clothing 4 Kids as our non-profit organization example.
You log into your CRM Online environment and what do you see? The “Get CRM for Outlook banner”. Well you already have CRM for Outlook loaded and you just don’t want to see it anymore. There is an easy way to disable that banner.
Go into Settings/Administration/System Settings
Go into the Outlook tab and find the selection where is says “Set whether users see CRM for Outlook message” and change the selection to “No”.
We want to remind you that Dynamics GP does NOT offer a solution to submit your ACA reports electronically to the government. If you are required to submit electronically, please contact your Account Manager to discuss purchasing either Integrity Data or Greenshades Payroll Inspector for your filing requirements. Microsoft does not offer an electronic filing option for Dynamics GP. For answers to questions on reporting requirements, please visit the
Is your Microsoft Dynamics implementation being handled by a Microsoft Certified Professional? In order to support their partners during Microsoft Dynamics implementations, Microsoft developed a methodology titled Sure Step, that when followed will ensure that your Microsoft Dynamics implementation is being handled in the most efficient and effective manner. One of the biggest benefits of working with Microsoft Partner who utilizes the Sure Step methodology is the vast number of successful implementations demonstrating the benefit and value of this methodology.
There’s quite a few articles that discuss the benefits of Program Managers and Program Management, but I’m going to give my perspective from my experiences while working on the Microsoft CRM Support team and as a Microsoft CRM consultant. Summit Group Software has Program Managers involved in projects, both Dynamics GP and Microsoft Dynamics CRM. Program Managers can help with these projects in quite a few ways and tend to “wear many hats” while helping with these projects.
The rollout and detail of how to handle ACA with GP has been difficult to get guidance out of Microsoft. Due to the legality, the final answer to what your company should do lies with your trusted accountant and lawyer. However we can certainly help explain the options available.
Option 1: Dynamics GP Version Information for ACA
If you’ve ever worked with the Outlook Client for CRM, then you know it can be quite finicky sometimes. One issue that I have come across recently is trying to upgrade to the 2015 Microsoft Dynamics Outlook Client. After I got through the majority of the process, this error was displayed (below). There is a link to click to view the log file, but looking through that didn’t do much good either.